Drinking Water Notice: Important Information About Possible Lead in Menasha Drinking Water

Lead testing completed by Menasha Utilities has found lead levels in some homes above the U.S. Environmental Protection Agency's (EPA) action limit.  Menasha Utilities continuously addresses this health concern and is comitted to informing and educating its customers about lead.  Menasha Utilities source water, water mains, and finished drinking water DO NOT contain lead.  When water is in contact with pipes (or service lines) and plumbing containing lead for several hours, the lead may enter drinking water.  Homes built before 1950 are more likely to have lead pipes, and homes built prior to 1984 could have lead solder.

If you need assistance determining the type of water service in your home, contact Menasha Utilities Water Distribution Department at (920) 967-3731.  Menasha Utilities offers a reimbursement program for a portion of the costs of the replacement of the lead service if certain requirements are met through funding of the state.  Click on the links below to read the September 25, 2017 press release, lead service FAQ's, Lead Public Education Program for Municipal Water Systems, and Lead Service Reimbursement Program for more information on the program or obtain the application for reimbursement.   

UPDATE:  The lead service reimbursement program has changed to help cover more of the cost of the replacement.  The rebate is available on a first come-first served basis to homeowners in areas where MU replaced portions of its service line over the years and also areas in which the utility is planning to do main replacements in the next couple of years.  Since these services are the property of the homeowner, MU would like to assist by offering a rebate of 95% of the cost to replace the owner's portion of the lead service up to $2,500.  The links below have been updated based on the program changes.

September 25, 2017 press release.

September 29, 2017 press release.

Lead Service FAQ.

Lead Public Education Program for Municipal Water Systems.

Lead Service Reimbursement Program Information and Application.

Approved Plumber/Contractor List for Lead Service Replacement.