Special Circumstances

The utility has on file a form which you can use to advise us of special circumstances which should be considered in the event disconnection procedures are commenced, i.e., the presence of elderly persons or infants or the use of life sustaining equipment.  Please know that having this Medical Alert Form on file does not negate the customer's responsibility to make bill payments and does not mean electric and/or water cannot be disconnected for failure to make payment. 

This form may also be used if you would like us to contact a specific third party, agency or individual prior to the taking of any disconnection action. This form may be obtained by here or by visiting or calling our office.