Welcome to the Menasha Utilities contact page! Please see below for a listing of contact information for frequently asked questions. Office hours are 7:30am to 4:00pm Monday through Friday. If you contact us during non-business hours, we will respond the next business day.
Electric Contacts
Power outage or partial power: (920) 967-5190
Electric meter exchange: (920) 967-3423
Tree trimming, report a street light out: (920) 967-3400 (or submit a request electronically)
Water Contacts
Water Emergency: (920) 967-3450
Water main break or service leak: (920) 967-3450 after hours; (920) 967-3400 during hours
Water meter exchange or cross connection inspection: (920) 967-3400
Water quality questions: (920) 967-3450
Sewer backup or other related issues: (920) 967-3620
Customer Service Contacts
Questions about your Menasha Utilities bill: (920) 967-3400
Moving, establishing billing in your name, or billing account changes: (920) 967-3400 (or submit a request electronically)
Disconnections or reconnections: (920) 967-3400