Cross Connection and Meter Exchange Information

All State of Wisconsin water utilities are required by the Public Service Commission to replace water meters on a 10-year cycle.  Likewise, Federal and State laws also require all water utilities to establish and adopt cross-connection control programs to ensure protection of the water supply. 

If you have been contacted by a friendly Menasha Utility Water Department employee who is requesting to change your water meter and/or perform a cross-connection inspection, we have put together some very important information for you to read prior to their visit.

What can I expect at my meter exchange and/or cross-connection inspection appointment?  Click here to find out!

Where can I find out more about Menasha Utility's Cross-Connection Control Program?  Click here for answers to those questions! 

As a reminder, Menasha Utility staff will always have their employee ID with them and will be in a vehicle displaying our utility logo.  Please feel free to contact the Water Department to confirm the identity of the employee by calling 920-967-3450.