Customer Service Representative waiting on a customer

Customer Services

Our highest priority is meeting our customers’ needs by providing exceptional service. Through our web site, we hope to deliver to you yet another easy way for you to do business with us.

How to Reach Us

Menasha Utilities is conveniently located 321 Milwaukee Street, Menasha, WI 54952.

The main office is open Monday through Friday, 7:30 am – 4:00 pm.
Telephone: 920-967-3400
Fax: 920-967-3441

To report a power outage, flickering lights, downed power lines, or other problems at your home or business related to electrical power service, call 920-967-5190.

For problems with water service such as a broken water main, loss of water pressure, or questions about water quality, call the Water Department at 920-967-3450.

For billing questions, service connections/disconnections, or any other need, please contact the Billing Department, at 920-967-3400.