Over the next several months, Menasha Utilities Water Department will be mailing postcards to customers whose water service pipe material has not yet been documented. The appointment will take approximately 5 minutes and we will need access to your water meter, usually located in your basement. If you receive this postcard, please contact the Water Distribution Department at (920) 967-3431 between 7:00am to 3:00pm Monday through Friday. For more information, visit the Water Department page.
New Lead Service Replacement Program
Menasha Utilities received approval to offer a financial assistance program to help its customers pay for the cost of replacing their lead services. The Utility and City will reimburse homeowners 2/3 of the cost to replace their portion of the lead service to the home up to $2,000. The customer can pay the balance or may be eligible for a loan to be repaid over 5 years at 0% interest. The financial assistance is capped at the main contractor price.